Video platform regulations

Video platform regulations

Date of publication: 03-09-2020

Sale of electronic products via an internet platform https://isdtmp.com is provided by MASAŻTKANEKGŁĘBOKICH.PL Ł. Czubaszewski, P. Szałański S.C., NIP number PL7831729919, REGON number: 362234810, with headquarters at ul. 27 Grudnia 9/8, 61-737 Poznań.

Contact with the Seller is possible at the following e-mail address: szkolenia.mtg@gmail.com
The platform administration and technical support for users is provided by MASAŻTKANEKGŁĘBOKICH.PL Ł. Czubaszewski, P. Szałański S.C.

§ 1
Definitions

For the purposes of these Regulations, the following terms are used:

  1. Buyer – a natural person, legal person or disabled legal person,
  2. Consumer – a natural person who makes a purchase in a scope not directly related to its business or professional activity (in accordance with Article 22 1 of the Civil Code),
  3. Payment Operator – PayPro SA, ul. Kanclerska 15, 60-327 Poznań
  4. Regulations – these regulations, available at: https://masaztkanekglebokich.pl/regulamin-platformy-wideo/
  5. Platform – a website available at: https://masaztkanekglebokich.pl, offering electronic products in the form of online courses based on video recordings and other multimedia.
  6. Seller – MASAŻTKANEKGŁĘBOKICH.PL Ł. Czubaszewski, P. Szałański S.C., NIP number 7831729919, REGON number: 362234810, located at ul. 27 Grudnia 9/8, 61-737 Poznań.
  7. The platform administration and technical support for users is provided by szkolenia.mtg@gmail.com

§ 2
Introductory Provisions

  1. Through the Platform, the Seller sells electronic products, while providing the Buyer with electronic services in accordance with § 3 of the Regulations.
  2. The Regulations define the terms and conditions of using the Platform, as well as the rights and obligations of the Seller and the Buyer.
  3. To make a purchase via the Platform, it is not necessary for the Buyer’s computer or other device to meet specific technical conditions. The following are sufficient:
    1) Internet access,
    2) standard operating system,
    3) web browser newer than Internet Explorer 9,
    4) having an active e-mail address.
  4. To use the electronic product, the computer or other device of the Buyer must meet the following technical conditions:
    1) Internet access with a capacity of at least 1 Mbs for video files in SD resolution and at least 5 Mbs for video files in HD resolution,
    2) standard operating system,
    3) web browser newer than Internet Explorer 9,
    4) having an active e-mail address.
  5. The buyer cannot make a purchase anonymously or under a pseudonym.
  6. It is prohibited for the Buyer to provide illegal content, in particular by sending such content as part of the forms available on the Platform.

§ 3
Services provided electronically

  1. Through the Platform, the Seller provides the Buyer with an electronic service consisting in enabling the Buyer to conclude a contract with the Seller for the supply of digital content in the form of electronic products available on the Platform. The procedure for concluding the contract is described in detail in § 4 of the Regulations.
  2. Electronic products available on the Platform are mainly online courses in the form of video recordings and live broadcasts.
  3. In addition, the Seller provides the Buyer with the option of creating an account on the Platform. Creating an account is possible while placing an order, in accordance with the procedure described in § 4 of the Regulations.
  4. If the Buyer decides to set up an account on the Platform, the Seller also provides the Buyer with an electronic service consisting in maintaining an account on the Platform. The account stores the Buyer’s data and the history of orders placed by him on the Platform. The Buyer logs in to the Account using his e-mail address and the password he has defined.
  5. The buyer may not share his login and password with other people. Such action may result in permanent blocking of the account.
  6. The Buyer may at any time delete the account on the Platform by contacting the Seller.
  7. The services are provided to the Buyer free of charge. However, contracts for the supply of digital content concluded via the Platform are payable.

§ 4
Intellectual Property Rights

  1. The Seller hereby instructs the Buyer that the electronic products available on the Platform are works within the meaning of the Act of February 4, 1994 on Copyright and Related Rights, to which the Seller is entitled.
  2. The Seller hereby instructs the Buyer that further dissemination of electronic products by the Buyer without the consent of the Seller constitutes an infringement of the Seller’s copyrights to electronic products and may result in civil or criminal liability.

§ 5
Concluding a contract

    1. In order to purchase an electronic product, the Buyer must take the following steps:
      1) Click the “order” button next to or on the product page, then go to the checkout or the basket icon in the upper right corner of the screen.
      2) If he does not have an account on the Platform, create an account by providing your name, surname, e-mail address, password and accepting the Regulations. Acceptance of the Regulations is voluntary, but necessary to make a purchase.
      3) After creating the account, complete the order form, providing the data necessary to complete the order, such as the name and surname of the buyer, address, and in the case of a person running a business, the company name and tax identification number,
      4) Accept the consent to receive the invoice by e-mail and click the “Order and pay” button.
    2. After clicking the “Order and pay” button, the Buyer will be transferred to the Payment Operator’s website to pay the price for the selected electronic products.
    3. After successful payment, the Buyer will be transferred to the Purchase Confirmation Page. At that moment, the contract for the supply of digital content in the form of selected electronic products is considered to be concluded between the Buyer and the Seller. The Buyer will also receive a confirmation of purchase to the e-mail address provided in the order form.
    4. The invoice will be sent to the Buyer’s email address within 14 days of the purchase.
    5. The cost and method of delivery abroad will be agreed individually with the ordering party.
    6. Please be advised that we do not issue an invoice to a company not registered in Poland.
    7. It is also possible to make a payment by traditional bank transfer after receiving a proforma invoice. For this purpose, please contact the Seller or the Administrator.

§ 6
Electronic product delivery

  1. The purchased electronic product will be delivered by sending to the e-mail address provided in the order form with a link that allows you to log in to the electronic product. The delivery will take place immediately after the payment is made by the Buyer, not later than within 24 hours of making the payment.
  2. Access to the electronic product, according to the information presented on the website with the product description, may be granted without time limits or for a limited time from the date of payment.
  3. In the case of electronic products with time-limited access, after this period, access to the course will be disabled, but the Buyer will be able to extend the access for another period in accordance with the offer sent to his e-mail address no later than 3 calendar days before the end date of the originally purchased access .

§ 7
Consumer’s withdrawal from the contract

  1. A consumer who has concluded a distance contract with the Seller has the right to withdraw from the contract without giving any reason within 14 days from the date of conclusion of the contract.
  2. The right to withdraw from a distance contract is not available to the consumer in relation to contracts for the supply of digital content that is not recorded on a tangible medium, if the performance began with the consumer’s express consent before the deadline to withdraw from the contract and after informing the entrepreneur about loss of the right to withdraw from the contract.
  3. To withdraw from the contract, the Consumer must inform the Seller about his decision to withdraw from the contract by an unequivocal statement – for example, a letter sent by post, fax or e-mail.
  4. The consumer may use the model withdrawal form, but it is not obligatory.
  5. In order to meet the deadline to withdraw from the contract, it is enough for the Consumer to send information regarding the exercise of the consumer’s right to withdraw from the contract before the deadline to withdraw from the contract.
  6. In the event of withdrawal from the contract, the Seller shall return to the Consumer all payments received from the Consumer immediately, no later than 14 days from the date on which the
  7. Seller was informed about the exercise of the right to withdraw from the contract.

§ 8
Liability for defects

  1. The Seller is obliged to provide the Buyer with an electronic product free from defects.
  2. The Seller is liable to the Buyer if the electronic product has a physical or legal defect (warranty for defects).
  3. If the Buyer finds a defect in the electronic product, he should inform the Seller about it, specifying his claim related to the defect or submitting a relevant statement.
  4. The buyer may use the complaint form, but it is not obligatory.
  5. The Buyer may contact the Seller both by traditional mail and by e-mail.
  6. The Seller will respond to the complaint submitted by the Buyer within 14 days from the date of delivery of the complaint by the means of communication with which the complaint was submitted.

§ 9
Personal data and cookies

The rules for the processing of personal data and the use of cookies are described in the privacy policy and cookies available at https://masaztkanekglebokich.pl/polityka-prywatnosci

§ 10
Out-of-court ways of dealing with complaints and redress

  1. The Seller agrees to submit any disputes arising in connection with the concluded contracts for the supply of digital content through mediation proceedings. Details will be determined by the parties to the conflict.
  2. The consumer has the option of using extrajudicial means of dealing with complaints and redress. Among other things, the consumer has the option to:
    1) apply to a permanent amicable consumer court with a request to resolve a dispute arising from the concluded contract,
    2) request the provincial inspector of the Trade Inspection to initiate mediation proceedings regarding the amicable settlement of the dispute between the Buyer and the Seller,
    3) use the help of a poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection.
  3. For more detailed information on extrajudicial methods of dealing with complaints and redress, the Consumer may search on the website http://www.uokik.gov.pl.
  4. The consumer may also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr.
  5. The platform is used to resolve disputes between consumers and entrepreneurs seeking out-of-court proceedings settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services.

§ 11
Final Provisions

    1. The Regulations come into force on the day of publication on the Platform.
    2. The Seller reserves the right to amend the Regulations, which shall enter into force on the date of their publication on the Platform. Contracts concluded before the amendment to the Regulations shall be governed by the version of the Regulations in force on the date of conclusion of the contract.